Two offers can both say commission-free and still have very different total costs. Compare the services you need and the orders you expect to receive, using written terms and recent invoices.
1. Choose comparable order volume
Use a typical month and the same order count and average order value for both scenarios. Separate pickup and delivery if the costs differ. Marketplace demand is not automatically transferable to a direct ordering site.
2. Split variable costs from fixed costs
Record the percentage commission, any fixed per-order charge, processor percentage and transaction charge. Separately record monthly software, account, support and other recurring charges. Check whether processing is already included in another fee so you do not count it twice.
3. Add delivery and setup
For delivery, include provider invoices or your own driver costs on a comparable basis. For setup, include menu work, training and equipment. Spread one-time costs over a consistent planning period if you want a monthly comparison.
4. Read the service scope
A low headline price is less useful if the workflow still needs extra tools or staff time. Compare menu updates, kitchen handling, reporting, guest communications and the support arrangement your team will use.
5. Keep savings labels honest
Gross commission avoided is the difference in commission alone. The net difference also includes the other costs you enter. A model is a planning tool, not a promise of additional demand or profit.
Try the cost calculator, then compare LineForge plans and what LineForge commission-free ordering includes.