Does LineForge charge commission on orders?
No. LineForge charges no percentage or per-order commission on restaurant orders. Recurring software, agreed setup, standard payment-processing and optional delivery-provider fees are separate.
Is the software free?
Core is $29.99 CAD per month for one location, before tax. Plus, Pro and optional upgrades are available by enquiry. Any agreed setup, payment-processing and optional delivery-provider fees are separate.
How does support differ between plans?
Core includes training resources and standard email support. Plus adds priority email handling and scheduled setup guidance for included growth tools. Pro adds scheduled phone or remote sessions and workflow reviews. Staffed hours, session allowances and any response commitments are defined in your agreement.
What is included in Core?
Online ordering, menu and order management, customer accounts, Kitchen Standard, all three delivery methods, coupon tools, core reports, one location and one active Menu Board per location.
What does Kitchen Pro add?
Station and expo workflows, routing, priority, hold and recall controls, and kitchen analytics. It is included in Pro and can be scoped as a separate upgrade where not included.
Can I offer pickup and delivery?
Your storefront presents the service modes configured for the restaurant. Core, Plus and Pro include own drivers, Uber Direct and hybrid delivery. Uber Direct requires provider setup; courier charges are separate.
Can you help set up our menu?
Menu setup can be scoped around your source menu, categories, item choices, images and required cleanup. Review representative orders and modifiers before publishing the new ordering link.
Can you replace GloriaFood?
LineForge is an option to evaluate for direct ordering and restaurant operations. We first review the menu, payments, kitchen workflow and required features. There is no promised automatic transfer of every GloriaFood record or integration.
Can we keep using our existing website?
A restaurant can direct guests from its existing website to its branded ordering destination. Domain and link arrangements are reviewed during setup, along with the person who manages the website.
What support will we receive?
The restaurant proposal identifies setup assistance, training, support channels, staffed hours and any separately scoped services. Contact LineForge with your location and service requirements to confirm the fit.
Where is LineForge based?
LineForge is a product of Working Order in Ontario, Canada. Tell us where your restaurant operates and whether you need remote or on-site assistance so the service scope can be confirmed.
How should we compare costs?
Use comparable order volume and include software, commission, per-order fees, processing, delivery, setup and hardware. The cost calculator uses your inputs and keeps gross commission separate from the net difference.
Explore plans and costs, the switching checklist or ask about your restaurant.